FARTU SA de CV, with address at Parque Industrial Webe Oeste 10, San Luis Tlatilco, CP53520, Naucalpan de Juárez, is responsible for the use and protection of your personal data, and in this regard informs you of the following:

¿What data information we collect and use about you?

We will use the personal data that we collect from you for the following purposes: 

1. Provide you with the information requested by any of the registered means of communication.
2. Sending information related to our services.
3. Billing.
4. Manage the Customer Service, to respond to any questions, complaints, comments or concerns you may have and that are related to our services.

Additionally, we will use your personal information for the following purposes for necessity, but that allow us and to facilitate and to provide you a better service:

1. Internal statistics of our user’s profile and their consumption habits or relationship with our services.
2. Management of our clients.
3. Sending advertising and commercial prospecting by electronic means, about the company, its activities, products and services, as well as documentation of a diverse nature.
4. Future improvements to our website.

In case you do not want your personal data to be processed for these additional purposes,
you can express it by sending an email to fartu@fartu.com.mx.

The refusal to use your personal data for these purposes cannot be a reason so that we deny you the services you request or contract with us. 

In order to carry out the purposes described in this privacy notice, we will use the following personal data:

• Full name, telephone and email.
• RFC and fiscal address if you request an invoice.

These can be received through messages on our social profiles, forms of our ads and forms on our website: www.fartu.com.mx.

¿How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send us an email to fartu@fartu.com.mx and describe which of the purposes you object to.

¿With whom do we share your information and for what purposes?

The data collected will not be transferred or processed by third parties, without the prior consent of the client, except in those cases in which it is essential for the correct provision of the service or there is a legal obligation.

¿How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the services we offer, or for other reasons.

In such cases, the Provider will announce the changes introduced on this page with reasonable anticipation of their implementation. We suggest regularly consulting this privacy notice.

If you consider that your right to the protection of your personal data has been injured by any conduct or omission on our part, or presumes any violation of the provisions set forth in the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable regulations, you may file your disagreement or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, we suggest you visit its official website www.inai.org.mx.